Careers

Peaking stands on a strong mission to reduce the cost of charging devices without compromising on quality and safety for users.

From size to manufacturing, we aim to provide our customers with the best, most portable and budget-friendly charging devices for Apple & Android.

Along with rapid expansion of our operation, Peaking is recruiting talents in both China and USA, including remote and onsite positions. Please feel free to drop your CV to marketing@peakingcharger.com. Job Opening:

Product Development Manager
As a first-level manager, the candidate:

• Manages staff, resources and processes required to implement the vision and strategy for new product development and product lifecycle management of existing products
• Incorporates research and concept development project and capabilities with market analysis, industry intelligence and customer monitoring to support product roadmaps and innovative products, enhancements and redesigns
• Coordinates with internal stakeholders, including marketing, sales and manufacturing to ensure that new and existing products meet development targets and support the organization’s financial goals
• Develops teams with the knowledge and expertise to fulfill product development objectives
• Ensures that project/department milestone/goals are met and adhering to approved budgets

Typical requirements:

• 5 years’ experience in the related area as an individual contributor
• 1-3 years’ supervisory experience
• Extensive knowledge of the function and department processes
• Bachelor’s degree or above

Senior eCommerce Operation Manager
As a senior manager reporting directly to the General Manager, the candidate:

• Ensures the highest level of efficiency and organization amongst all store processes, procedures and core values
• Demonstrates “OK is not OK” and seeks actively out improvement opportunities for the company, store, assigned departments, and personal leadership
• Delegates, gives clear instructions to store staff, and holds staff accountable to working efficiently to complete daily tasks and store operations
• Communicates effectively both written and verbally at all levels of the business
• Provides support to the sales floor during peak periods or when the need arises
• Creates a positive and fun vibe that elevates the customer and staff experience
• Delivers outstanding WOW customer service, and ensures staff across all levels are providing WOW service
• Responds to high-level situations or difficult customers throughout all departments with the goal of turning customer situations into positive experiences and seeks to improve store processes or staff behavior
• Identifies merch priorities based on business culture and strategically plan daily, weekly, monthly, and seasonal workload for staff
• Sets and upholds department goals, maintains cleanliness & organization, creates aesthetic appeal and monitors inventory management in order to see store growth
• Partners with Assistant Managers to help them reach their long-term departmental goals
• Guides team on communicating with Buyers to improve product management
• Works closely with all department leads and managers to ensure product is getting out in a timely manner
• Stays up-to-date with all company information and quickly implements all initiatives to improve business culture
• Proactively seeks out and utilizes reports and other tools to make decisions to impact performance/sales positively
• Identifies staffing needs, reviews applications, interviews and hires effectively (with GM approval), keeping diversity and inclusion efforts top priority
• Participates in marketing conversations and champions impactful events for the store
• Has proficient knowledge in all departments and provides excellent on-the-spot customer service

Qualifications

• Previous retail or industry experience
• Recent experience as a Manager, preferably for a medium to large sized team. (30+ staff members)
• A proven track record of developing staff and providing constructive feedback based on performance, helping them to achieve their goals.
• Understand and interpret business metrics to drive business objectives throughout the store
• Experience in goal planning and driving a team to achieve increased sales and service
• Proven ability to prioritize and manage teams with little supervision from the General Manager
• Strong verbal and written communication with customers, staff and corporate teams
• Experience in identifying staffing needs, and recruiting and developing a diverse team

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“Choose a job you love, and you will never have to work a day in your life.”

--Confucius